I'm not sure if it's to do with me buying a new phone last Wednesday or to do with speaking with Telstra to get our girl's internet moved from one address to another - I have had trouble since Thursday.
Nana Chel has been experiencing similar problems, you can read about it here....we are living parallel lives!
I can't count the calls I've had with them, trying to sort out the connection problem. I thought I had it sorted yesterday afternoon after speaking with two people, one who sounded like Goldmember from an Austin Powers movie! - do they synthesise their voices? - got the internet up and running, having to go in through my modem and change passwords (which I knew how to do as the "tech" couldn't help me as it's not a Telstra modem)! Anyway, I got off the phone thinking all was rosey only to discover the wi-fi isn't connecting to my iPad and iPhone and it says I have a duplicate internet session where two parties are trying to log in with the same username at the same time!!!! Blood pressure 155/200 !
To insult to injury, the Telstra person had said they could put me through to their 'Platinum' technical service but it would be a paid service. I asked how much - around $100 for advice! What! I very snippily told them that I had been a Telstra customer for some 29 years (we've never been with any other carrier in all our married years) and that I would definitely NOT be paying for their help! Just fix the bloody problem!!!
I swear I nearly had an aneurysm when this happened, it was so stressful!
However, I am not stressing further - I am ringing a reliable computer guy in our town and booking an hour of his time so he can sort it out. He'll know why it is doing what it is doing.
Sorry for the rant,
Peace out - Joolz xx